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Processing + Shipping Time

Every piece from Ellie & Ginger is lovingly handmade. Please note that current processing time is 3-5 Business Days. Processing time does NOT include shipping time.  If you need an exact shipping date, please message us PRIOR to purchase.  Occasionally, items are shipped faster than this turn around time.

Every effort will be made to get your order to you by the date you need it. 

Refunds/Cancellations

Please know that your happiness with your item is so important to me.  If for some reason you do have concerns or issues with an item, please do not hesitate to contact me.

 Unless the buyer and seller come to a mutual agreement, CANCELLATIONS ARE NOT ACCEPTED. If you are unsure about purchasing for any reason, please contact me PRIOR to purchase with any questions or concerns to rule out the need for cancellation/refund.

Custom Orders

Custom orders are welcome! Feel free to contact me prior to purchase with any questions or custom requests.

Caring For Your Pieces

Please remember all jewelry is delicate.  Jewelry should not be worn in the shower.

Discount Codes

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Handmade

Every item offered by Ellie & Ginger is lovingly and professionally  handmade by myself in a pet-free and smoke-free home.

Safety Disclaimer

This jewelry is not intended for small children.  Bracelets are up to your discretion but certainly not intended for children under the age of 6 and without adult supervision.